Only the groups assigned to you
You see the risk, follow-up and activity of your groups, not the whole institution.
Coordinators and tutors
No alert without someone to handle it.
Pharis shows coordinators and tutors which alerts in their groups already have a contact, which ones are still waiting and how each intervention ended.
Illustrated example, fictional data.
The first year leaves no time for an alert to wait.
3 in 10
students who start a bachelor's degree in Mexico drop out during the first year.SEP (Mexico), General Directorate of University and Intercultural Higher Education, May 2026.
Every alert, with an owner and a history.
Coordinators see the whole case: when the alert appeared, who contacted the student, through which channel, where it was referred and how it ended.
Diego RamírezCost Accounting IIllustrative case
- Monday 8:00High-risk alertHas not logged in to the course in 9 days.
- Monday 12:30Message from the professorIn the app: "How is the project going?"
- WednesdayReferred to tutoringMeeting booked for Thursday.
- Next weekRisk went downLogged in again and turned in the pending assignment.
A week of follow-up with Pharis.
From the alerts in your groups to every case and how it ended.
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1. You see your assigned groups
Risk, follow-up and activity for the groups the institution assigns you, in one place.
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2. You find alerts with no contact
Filter the alerts that still have no action, so nobody is left waiting.
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3. You log every contact
Who, when, through which channel, what support was offered and how it ended.
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4. You refer to the right area
Refer to Wellbeing, Finance or tutoring with the context of the case, and book the meeting.
What coordinators can take for granted.
Wellbeing is confidential
Wellbeing cases are marked confidential: professors do not see them.
Everything is logged
Every action records who, when, the channel and how it ended, so you learn what works at your institution.
Questions from coordinators
Which groups do coordinators see?
Only the ones the institution assigns them: their risk, follow-up and activity.
How is a case referred to Wellbeing or Finance?
From the alert, a referral is created for the right area, with the context of the case. That area sees it in its inbox and can book a meeting.
Do professors see Wellbeing cases?
No. Wellbeing cases are marked confidential and handled by the Wellbeing team.
Give every alert a follow-up.
Book a demo with your institution's data and walk through the follow-up of your groups.
Request a demo